Top 50 largest internet companies in the world 2022 (P.36) Trip.com: The largest online travel agency in China

26-11-2022

(WorldKings.org) Trip.com is currently the largest online travel agency (OTA) in China and one of the largest travel service providers in the world.

Trip.com Group Limited is a Chinese multinational online travel company that provides services including accommodation reservation, transportation ticketing, packaged tours and corporate travel management. The company was founded by James Liang, Neil Shen, Min Fan, and Qi Ji in 1999.

The company acts as an agent for hotel-related transactions and selling air tickets, as well as provides train, long-distance bus, and ferry tickets; travel insurance products, such as flight delay, air accident, and baggage loss coverage; and air-ticket delivery, online check-in and seat selection, express security screening, real-time flight status tracker, and airport VIP lounge services.

It also provides independent leisure travelers bundled packaged-tour products comprising group, semi-group, and customized and packaged tours with various transportation arrangements, such as air, cruise, bus, and car rental services. In addition, the company offers integrated transportation and accommodation services; destination transportation and ticket, activity, insurance, visa, and tour guide services; user support, supplier management, and customer relationship management services; and in-destination products and services.

Further, it provides its corporate clients with business visit, incentive trip, meeting and conference, travel data collection and analysis, industry benchmark, cost saving analysis, and travel management solutions; and Corporate Travel Management System, an online platform that integrates information management, online booking and authorization, online enquiry, and travel reporting systems. Additionally, the company offers online advertising and financial services. It operates under the Ctrip, Qunar, Trip.com, and Skyscanner brands.

The company has over 45,100 employees and over 400 million members, making it one of the leading online travel agencies in the world. Since 2020, the global tourism industry has been struggling with the effects of the Covid-19 pandemic, and Trip.com Group is no exception. However, revenues have rebounded somewhat in the third quarter of 2020.

According to Wikipedia


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