[WorldKings - Wowtimes - Almanac Events & Achievements 2022] Milestones that make up the 36-year history of PetSmart, the leading pet retail system in the United States (1986)


(worldkings.org) PetSmart is a privately held American chain of pet superstores, which sell pet products, services, and small pets. It is the leading North American pet company, and its direct competitor is Petco. Its indirect competitors are Amazon, Walmart, and Target. As of 2020, PetSmart has more than 1,650 stores in the United States, Canada, and Puerto Rico.

The company stores sell pet food, pet supplies, pet accessories, and small pets. Stores also provide services including grooming, dog daycare, dog and cat boarding, veterinary care via in-store third-party clinics, and dog training. They also offer dog and cat adoption via in-store adoption centers facilitated by the nonprofit PetSmart Charities.



The company’s milestones:

1986 -  Jim and Janice Dougherty, incorporate their pet superstore concept as Pacific Coast Distributing, Inc.

1987 – The company opened first two stores, originally called PetFood Warehouse, open in Arizona .

1989 - Change the store name from PetFood Warehouse to PETsMART® and open first full-service grooming salon as well as bird, fish and small pet departments.

1992 - Opened the first permanent in-store adoption center and veterinarian clinic.



1994 - PETsMART Charities, Inc. forms as an independent, nonprofit organization and we partner with them to help save the lives of homeless pets.

2000 – The company  introduces its vision statement: To provide Total Lifetime Care SM for every pet, every parent, every time—which it does by offering superior products, unmatched services and superb customer service to pet parents and their pets.

2002 - The company starts testing PETsMART PETsHOTELs® in two of its Phoenix stores.



2004 – The company launches PETsMART® PetPerks®, its customer loyalty program, to provide pet parents with better communications and valuable offers.

2005 – The company moves away from the “mart” mentality and focus on  “smart” solutions— it becomes PetSmart.

2010 – The company partners  with GNC and Martha Stewart to launch the first of many exclusive brands—GNC Pets TM and Martha Stewart Pets TM.

2011 - PetSmart Charities introduces Enhanced Adoption Centers inside ten PetSmart stores. These full-scale centers are open daily, house dogs and cats, and are run by a local animal-welfare organization.



2012 - The company extends it  exclusive brands to include The Bret Michaels Pets Rock TM collection and Toys “R” Us Pets.”

2020 - PetSmart Charities had facilitated the adoption of more than 9 million dogs and cats.

According to companieshistory.com; en.wikipedia.org. Source of photos: internet 

Bee (Collect) - WORLDKINGS (Source of photos: Internet)


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