[WORLDKINGS - ALMANAC EVENTS & ACHIEVEMENTS 2022] Impressions of 51 years of customer service by the "fastest" company in the world FedEx Corporation (1971)


(WorldKings.org) FedEx Corporation, formerly Federal Express Corporation and later FDX Corporation, is an American multinational conglomerate holding company focused on transportation, e-commerce and services based in Memphis, Tennessee.


FedEx today is best known for its air delivery service, FedEx Express, which was one of the first major shipping companies to offer overnight delivery as a flagship service. Since then, FedEx also started FedEx Ground, FedEx Office (originally known as Kinko's), FedEx Supply Chain, FedEx Freight, and various other services across multiple subsidiaries, often meant to respond to its main competitor, UPS. FedEx is also one of the top contractors of the US government and assists in the transport of some United States Postal Service packages through their Air Cargo Network contract.

The company’s milestone:

In 1971, the company was founded as Federal Express Corporation by Frederick W. Smith.

On April 17, 1973 Federal Express started air operations from the Memphis airport, with 14 Dassault Falcon 20 jet aircraft that were used to move packages between 25 cities. Company begins its operations with overnight shipping to 25 cities in the United States.

In 1977 company profits hit $8 million on sales of $110 million.

In 1978, with its prospects looking solid, FedEx went public, selling its first shares on the New York Stock Exchange.



In 1979, FedEx began using a centralized computer system known as COSMOS to track packages, routes, weather, vehicles, and employees.

In mid-1981 FedEx announced a new product that would bring it into direct competition with the United States Postal Service (USPS) for the first time: the overnight letter.

In 1983 the company reached $1 billion in annual revenues, the first company in the United States to do so within ten years of its start-up without mergers or acquisitions.

In 1985 FedEx took a major step in its attempt to expand its services to Europe by opening a European hub at the Brussels airport.

By 1987, Federal Express was providing service to about 90 countries and had landing rights in five airports outside the United States, at Montreal, Toronto, Brussels, and London, with limited rights in Tokyo.

By 1988 FedEx, with 54,000 employees, was providing service to about 90 countries and claimed to ship about 50 percent of United States overnight packages.

In April 1990 FedEx raised its domestic prices, ending the seven-year price war.



1995: Latin American and Caribbean division is started; company begins its AsiaOne program through a new hub at Subic Bay, Philippines.

In 1994, Federal Express shortened its name to "FedEx" for marketing purposes, officially adopting a nickname that had been used for years. It expanded to Europe and Asia in 1984.

On October 2, 1997, FedEx reorganized as a holding company, FDX Corporation, a Delaware corporation. FedEx began offering e-business tools related to FedEx shipping and tracking processes

1998: FedEx becomes FDX Corporation and acquires Caliber System, Inc.

1999: the company opens first European hub at Paris' Charles de Gaulle Airport and a Miami office to serve Latin America.

In January 2000, FDX Corporation changed its name to FedEx Corporation and re-branded all of its subsidiaries.

FedEx also continued working on the expansion of its home delivery network, which it expected to complete by 2003.

In 2013, the firm was named by Fortune magazine as one of the top 100 companies to work for in 2013, citing the company's choice to downsize with voluntary buyouts rather than involuntary layoffs.

In July 2019, China accused FedEx of holding back more than 100 packages that Huawei was trying to deliver to China.

For the fiscal year 2020, FedEx reported earnings of US$1.286 billion, with an annual revenue of US$69.217 billion, a decline of 0.7% over the previous fiscal cycle.

According to zippia.com; en.wikipedia. Source of photo: internet 

Bee (Collect) - WORLDKINGS (Source of photos: Internet)


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