The industry grew in pace with the travel industry. More issuers (mostly banks) joined the fray, till there were more than 1,000 issuers in the early 1980s.
The need was clear: They were safer than carrying cash while traveling. They could easily be replaced if lost or stolen. Most hotels accepted them as payment as long as you were staying with them, as did superstores.
Then began a period of consolidation, and the number of players reduced to barely 10, of which American Express, Thomas Cook and Citibank remain some of the major players. Now even they seem to be on the way out. Travel through Europe, and you will find that most hotels and superstores refuse TCs. Even just a year ago, you could pay with your euro-denominated TCs at no discount (without paying commission). But now customers are politely told to approach the banks instead.
Walk to a bank, and the person at the counter will tell you that they do not accept TCs anymore. Not American Express TCs. Nor Thomas Cook. Not even Citibank. While in Germany this correspondent approached ReiseBank (translated it means Travel Bank, situated at main railway stations and airports). They said that converting euro-denominated TCs into euros would involve a commission of 6.5%! Normally euro-denominated TCs get converted into euros at face value.
So why has the environment for TCs changed? American Express, Thomas Cook and Citibank did not respond to our e-mails for clarification on this subject. Get chatty with the person at ReiseBank--with which American Express confirms that it has a special relationship--and the person will tell you that as American Express does not have an office that can redeem the TCs the very same day for any bank, no bank wants to take the risk (of trusting "instruments" of other agencies given the recent payment crisis that many financial institutes suffered). ReiseBank discounts TCs of Citibank and Thomas Cook as well.
The beneficiaries from this mess are Visa and MasterCard. TCs block your funds because you pay first, encash later. But credit cards give you the freedom to spend first and pay later. Debit cards allow you to earn interest while your money lies in the savings account.
Companies issuing TCs benefited from an upfront commission at the time of issuing them to customers and an interest-free float of money. Now they appear to be benefiting from a third fee as well--discounts on the face value at the time of encashment. Unless, of course, the discounts are collected by the likes of ReiseBank.
This situation becomes curiouser and curiouser when one comes back to India and tries to encash the TCs into one's own bank account--the very same bank from which they were purchased. Normally (at least till last year) banks would redeem TCs within a day (that was when the local cash you got on foreign-currency TCs was higher than that on foreign currency). Occasionally it would take 3 to 4 days. But this time the bank gives a written communication that it would take 21 days to clear a TC. That allows it to earn a lot more, by way of interest.
According to forbes
Van Nguyen (collect ) - WORLD RECORDS UNION - WORLDKINGS ( source of photo : internet )